Leadership Fundamentals for Supervisors


About the course

Participants will learn strategies for dealing with conflict, having difficult conversations, and setting goals and targets to improve team member performance.

Corporate Costs

Fees for workplace delivery will be quoted on request. Factors that will determine costs include:

  • Location of the workplace
  • Level of course customisation required
  • Participant numbers 


Training relevant staff to work safely at heights is a key component of safe systems of work. Working at heights means working where there is a risk of falling from one level to another. It is a high-risk activity and a leading cause for death and serious injury.

Therefore, competency is essential for personnel who may be required to work on top of tanks or structures, scaffolding, elevated work platforms, near an edge or opening they could fall from or off a ladder (for example).


This two-day course takes participants through the theory and knowledge related to two of the core units from the Certificate IV in Leadership and Management.  Available as professional learning with a certificate of attendance or enrolment in two nationally recognised units with additional workplace assessment tasks required.

Units of Competence

  • BSBLDR413 Lead effective workplace relationships
  • BSBXTW401 Lead and facilitate a team

Participants attend two days of interactive face to face classroom training.

For those wishing to achieve the nationally recognised units, the assessment tasks require completing and recording activities back in the workplace within three months. The assessment work is structured so that participants apply the strategies they have learned during class to ensure the effectiveness and productivity of their "real world" team. 

CTS assessors support participants throughout the process with workplace visits and one to one coaching via email, skype, phone or face to face by appointment at our head office.


Public Course

  • $950 GST free with assessment (per person)
  • When attending this workshop it is recommended that students bring a laptop, tablet, iPad or another device to access their e-book.
  • If you would like to attend this workshop for PD only and do not wish to be assessed please contact us.

Student testimonials

Best aspects

"Learning new approaches to help me as a team leader."

"Knowledge learnt that I can apply to my position."

"How to set up and organise your team to achieve realistic goals and how to deal with different people

"Not death by PowerPoint."

"The facilitator is knowledgeable and delivers the content very well. The content was relevant and interesting."

"Everything was explained in a way that all students could understand. Engaging trainer."

"Relatable. Taught in a way that is transferable to the real world."


9 Craigie Street, Davenport, WA, 6230

PO Box 6064, South Bunbury, WA, 6230

Phone: + 61 1300 262 807

Email: training@ctsconsult.com.au

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