Welcome to TLIC

For over twenty years, as we have worked with frontline staff in a variety of workplaces and work contexts, we have confimed our belief that true frontline competency can be broken into four interrelated and yet highly separate components.

Explore THINK LEAD INFLUENCE CHANGE to find out how it can help you and your business reach your fullest potential.  Inspect each component to see how each element requires focus and skilled application if an individual and company is to be rewarded.  Learn more about how to access and implement the framework through the Toolkit  menu. Then call us for an obligation free discussion to find out how we can help you incorporate TLIC into your organisation.  


  • TLIC Overview

    Over the last ten years as we have worked with frontline staff in a variety of workplaces and work contexts, Read More
  • TLIC Fundamental Concepts

    The fundamental components of the TLICTM system are represented by a Ferris Wheel. The Ferris Wheel serves as a metaphor Read More
  • The TLIC Advantage

    What advantages could be expected from a TLIC graduate? Frontline managers have the responsibility and authority to manage and achieve Read More
  • TLIC Products Suite

    Our experiences have taught us that no matter how hard you try, there is never a universal solution to a Read More
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